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1300 659 275 courses@internationalfitnessacademy.com.au

 

PAYMENT TERMS & CONDITIONS

1.1 Course Conditions

The following policies/procedures apply:

  • No student can commence until the first instalment /deposit is paid
  • Funds need to be cleared for you to gain access to the online e-learning platform.
  • Students have to pay a 10 percent deposit as a minimum to commence their studies.
  • Deposits, full payments and payment plans can be paid via credit card or direct deposit. Please note fees are associated with credit card payments and payment plans.
  • Credit Cards accepted are Visa or Mastercard.
  • If you wish to enter into a student loan/repayment system this is done by a third party; Paysmart Pty Ltd or GoCardless (company registration number 07495895).
  • IFA Training assists in the set-up of all student payment options. However, Paysmart or GoCardless collects student payments and all fees associated with this option.
  • Paysmart Pty Ltd has an agreement you enter into. For a full copy of the terms and conditions, please contact Paysmart directly at info@ffapaysmart.com.au and request a copy of your agreement or their full terms before you agree.
  • GoCardless has a Frequently Asked Questions section with contact information about their process – https://support.gocardless.com/hc/en-us/articles/115002835269
  • It is the student’s responsibility always to ensure funds are available in respective accounts and IFA Training will not be responsible for any fees or charges associated with student accounts.
  • If you have entered into a payment agreement with IFA Training or one of its partners, you are bound by contractual agreement to meet the scheduled repayments and any additional fees your account may incur.
  • Failure to meet your student loan repayments may result in your qualification being withheld until such time as your account is either paid up to date or out in its entirety, depending on each case by case situation.

1.2 Course Fees

  • All services provided by IFA Training such as VET Qualifications, workshops, short courses, information events etc. will have their own fee schedule and will be advertised at the time of the event.

1.3 Fee policy

IFA Training provides fee for service training. Upon enrolling in a course with IFA Training, you must agree to our student terms and conditions before commencing your studies. These terms and conditions are outlined in the Student Handbook.

1.4 Administration Fee

Our administration fee is $500. This fee is applied to every new student enrolment and is included in your course fees. Should you choose to withdraw from your studies within the seven (7) day cooling off period, you will receive a full refund less the $500 administration fee.

1.5 Extension Fees

Our extension fee varies depending on the additional timeframe for which you have applied. The extension fee breakdown is below:

Extension Fees

  • 3 Months – $300
  • 6 Months – $500
  • 12 Months – $750

Extensions must be applied for in writing to the Education Manager at courses@ifatraining.com.au. The Education Manager will then assess your request and determine if you will be able to complete your course within the timeframe requested. You will then be notified of the outcome, and if successful, your extension fee will be processed.  The extension can only be applied for once.

1.6 Qualification Issuance Fee

This fee is applied if you request a new set of certificates to be re-issued.  Our qualification issuance fee is $300. There is no fee for your first set of certificates upon course completion.

1.7 Re-assessment Fee

This fee is applies when you require more than three attempts to receive a Satisfactory result and if you a required to re-enroll into a unit of competency. This fee can be easily avoided if you carefully read your learning materials before answering your assessments/questions.  Our re-assessment fee is $150.

1.8 Tutorial Fee

If you need further assistance with your learning, please contact your Trainer. You may be able to organise individual tutoring.  Tutoring is $100 per hour.

 

2.0 Cancellations & Refunds

2.1 Cancellations

The following conditions apply:

  • No student can commence until the first instalment /deposit is paid
  • Funds need to be cleared before you can gain access to the online e-learning platform.

If you have entered into a payment agreement with IFA Training or one of its partners you are bound by that contractual agreement to meet the scheduled repayments and any additional fees your account may incur.

Failure to meet your student loan repayments may result in your qualification being withheld until such time as your account is paid up to date or paid out in its entirety, depending on each case by case situation.

2.2 Cancellation of enrolment/Refund Policy

Any student wishing to withdraw from the course must request cancellation in writing with an explanation for your cancellation.

After enrolment into an IFA Training course, students have a 7 day cooling off period in which they may apply for a full refund.

The enrolment date is created when the student’s payment information is verified with IFA Training. No refunds will be given after 7 days of the date of enrolment. In circumstances where a student has entered into a student loan for the payment of course fees and withdraws from the course after 7 days of the date of enrolment, the student will be liable for all payments due under the agreed student loan.

IFA Training guarantees that it will provide the required training and assessment once a student has commenced study in their chosen program. Should IFA Training cancel a course for any reason, students enrolled at the time IFA Training announces the cancellation they will be entitled to a full refund, and this will incur no administrative charges or penalties.

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